Sony VGP-WKB1 - Manual (Page 66)

28 GB
Symptom Cause/Remedy
The pointer doesn’t
move when I move the
mouse.
When I press the
wheel button, the
quick/auto scroll
function does not
work.
The zoom function
does not work when I
rotate the wheel
button.
When I’m using the
keyboard or mouse,
the display goes dark
or the computer enters
a power-saving mode.
c Windows or other software processes may temporarily
disable the mouse. In this case, you may need to wait for
the processing to finish before using the mouse.
c You may find some useful solutions in your computer’s
operating manual. Refer to the manuals provided with
your computer.
• The mouse batteries are exhausted.
c If the mouse power does not come on even when the
ON/OFF(power) switch is set to ON, replace the
batteries. For details, see “Setting Up” (page 10).
• The mouse is not communicating with the receiver.
c Proceed as described in “Enabling communication
between the keyboard and mouse and the receiver” to
ensure that proper communication is possible (page 13).
c In some usage environments, the usable distance may be
shorter, preventing normal operation. Ensure that the
receiver is not closer than 8 in.(20 cm) to the computer,
display, and other electronic devices.
c If the mouse is too far from the receiver, communication
is not possible. Use the mouse closer to the receiver.
• The mouse is being used on an unsuitable surface.
c When used on a mirror, glass, or other shiny surface, or
on a transparent or strongly patterned surface, the sensor
at the bottom of the mouse may not be able to correctly
detect the mouse movements. In such cases, use a
mouse pad.
• The software does not support the quick/auto scroll
function.
c This function is available only with programs that
support it.
• The program does not support the zoom function.
c This function is available only with programs that
support it.
• The document has been zoomed out to the maximum
level, and the scroll bar appears.
c Use a method other than wheel button operation to
return to the zoom function by zooming out until the
scroll bar disappears.
• The computer enters a power-saving mode while the
mouse is in use.
c When using the mouse, change the power management
setting so that the computer does not enter a power-
saving mode. For details, refer to the manuals provided
with your computer.
c Touch the pointing device or press any key to return
from a power-saving mode.