Frequently asked questions – Sony PCG-R505GCK User Manual

Page 61

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Printing With Your Computer

67

Frequently asked questions

Why can’t I print a document?

Make sure the printer is on, and the printer cable is securely connected to the
ports on your printer and computer. See “Connecting a printer” for more
information.

Make sure the printer is compatible with the Microsoft® Windows®
operating system installed on your computer.

You may need to install the printer driver software before you use the printer.
See the instructions that came with your printer for information about
installing these drivers.

If the printer is not functioning after the computer resumes from a power
saving mode (Standby or Hibernate), reset the printer connection.

1

Click Start, and point to Settings, then click Printers. The Printers
window appears.

2

Right-click the printer that is not functioning, and select Properties to
open the Properties window.

3

Click OK.

Change the default printer port setting, although this setting is generally
correct for most printers.

1

Click Start, and point to Settings, then click Printers. The Printers
window appears.

2

Right-click the printer, and select Properties from the shortcut menu.

3

Select the Ports tab, and select a different LPT Port Number.

You may need to enable the computer’s printer port.

1

Click Start, and point to Settings and Control Panel, then click Sony
Notebook Setup
. The Sony Notebook Setup window appears.

2

Click the Printer tab.

3

If it is not already selected, click the ECP option in the Printer port
mode
box.

4

Click the Enable Ports tab.

5

If it is not already selected, click the Printer Port check box.

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