Sony PCG-XG19 User Manual

Page 87

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Troubleshooting

75

My speakers have no sound
❑

If the built-in speakers are turned off, press Fn+F3 to turn on the
speakers. You can also turn on the speakers using the Jog Dial control.

❑

If the speaker volume is turned to the minimum, press Fn+F4, and
then press

or ➜

to increase the volume or you can use the Jog Dial

control to control the volume.

❑

If your computer is powered by batteries, check that the battery packs
are inserted properly and that they are charged.

❑

If you are using an application that has its own volume control, check
that the volume is turned up.

❑

Check the volume controls in Windows.

®

❑

If you connect external speakers, check that the speakers are properly
connected and the volume is turned up. If the speakers have a mute
button, make sure it is off. If the speakers are powered by batteries,
check that the batteries are inserted properly and that they are
charged.

❑

If you have connected an audio cable to the Headphone connector,
disconnect the cable.

My modem does not work
❑

Check that the phone line is plugged into the line jack. See
“Connecting a Phone Line” on page 48 for details.

❑

Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.

❑

Check that the phone number the program is dialing is correct.

❑

Check that the software you are using is compatible with the
notebook’s modem. (All preinstalled Sony programs are compatible.)

➜

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