Connecting to a computer, Troubleshooting (continued) – Sony DCR-DVD7 User Manual

Page 90

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90

DCR-DVD7
2-597-462-11(1)

Connecting to a computer

The computer does not recognize your camcorder.

•

Install the Picture Package software (p. 76).

•

Disconnect the cable from the computer and camcorder, then connect them again firmly.

•

Disconnect USB device other than the keyboard, the mouse, and the camcorder from the

computer.

•

Disconnect the cable from the computer and camcorder, restart the computer, then connect

them again correctly.

•

Confirm the USB driver is correctly installed with the following procedures.

For Windows XP

1 Click [Start], then [Control Panel].
2 Click [Performance and Maintenance], then [System].
The [System Properties] window appears.
3 Click the [Hardware] tab.
4 Click [Device Manager].
The [Device Manager] window appears.
5 Make sure that [SONY DDX-C1000 USB Device] appears in [DVD/CD-ROM drives],

[Generic volume] in [Storage volumes], and [USB Mass Storage Device] in [Universal
Serial Bus controllers] respectively.
When all the devices appear, the USB driver is installed correctly. If any of these devices
are not shown, install the USB driver.

Place the supplied CD-ROM in the disc drive on your computer.

Double-click [My Computer].

Right-click [PICTUREPACKAGE] icon (Disc drive)*, then click [Open].

*Drive names (such as (E:)) may vary depending on the computer.

Double-click [Driver]

[Setup. exe].

Troubleshooting (continued)

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