If you still cannot perform a hotsync, Operation – Sony PEG-NX60 User Manual

Page 24

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If you still cannot perform a HotSync

®

operation

If you have reviewed the items in the troubleshooting list and the HotSync

®

operation problem persists, review the following.

Check whether there is an “Unknown device” in the
device manager of your computer

1

Right-click My Computer and select Properties from

the displayed menu.

The

System Properties

screen is displayed.

2

For Windows 2000 Professional/Windows XP, click the

Hardware tab.

3

Click the Device Manager tab.

4

Check whether there are devices that are marked with

and

.

Devices with such marks are not operating normally. Update the device

driver by contacting the manufacturer of the device.

You cannot perform a HotSync

®

operation before you

install the Palm™ Desktop for CLIÉ software on your
computer

If you perform a HotSync

®

operation before you install the CLIÉ drivers, other

drivers may be installed.

Make sure that the Palm™ Desktop for CLIÉ software is installed first and then

perform a HotSync

®

operation. If you perform a HotSync

®

operation before

installation, a malfunction may occur in your computer system.

Do not use a USB hub

If you connect the cradle to your computer via a USB hub, you may not be able

to perform a HotSync

®

operation properly. Make sure to connect the cradle

directly to a USB connector of your computer.

Some computers have the hub function built into their internal circuitry.

Contact your computer manufacturer to check whether the USB connector of

your computer is connected to an internal USB hub.

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