Troubleshooting – Sony SVZ13116GXX User Manual
Page 361
VAIO User Guide SVZ1311 Series
Back
|
Troubleshooting
What should I do if my VAIO computer does not
recognize the USB device?
Check if the USB device is on and using its own power supply.
If you are using a digital camera, check if the battery is charged.
If you are using a printer, check if the power cable is connected properly to an AC
outlet.
You may need to install a USB driver for the USB device before connecting the device.
Refer to the manual that came with the USB device for more information.
Try using another USB port on your VAIO computer. The USB driver could be installed to
the specific port you used the first time you connected the device.
USB hubs may prevent the USB device from working because of a power distribution
failure. We recommend you connect the device directly to your VAIO computer without a
hub.
Check if a USB storage device is available.
The USB ports are disabled if Disabled is selected for the USB ports in the BIOS setup
screen. In such a case, change the BIOS setting.
© 2012 Sony Corporation
361
Click to Search