Why can't i use the built-in motion eye camera – Sony VGN-UX180P User Manual

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Troubleshooting

Why can't I use the built-in MOTION EYE camera?

❑

The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.

❑

You cannot use the built-in MOTION EYE camera if the screen view is rotated. Restore the standard screen view.

❑

If the problem persists, you must reinstall the driver software for the camera. Follow these steps:

1

Click Start and then Control Panel.

2

Click the Performance and Maintenance icon.

3

Click the System icon.

4

Click Device Manager on the Hardware tab.

5

Double-click Imaging devices.

6

Right-click Sony Visual Communication Camera VGP-VCC3 and click Update Driver.

What should I do if my computer becomes unstable when it enters Standby or Hibernate
mode while the built-in MOTION EYE camera is in use?

❑

Do not place your computer into Standby or Hibernate mode while you are using the built-in MOTION EYE camera.

❑

If your computer automatically enters Standby or Hibernate mode, change the respective power saving mode setting. For
changing the setting, see Using the Power Saving Modes

(page 115)

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