Gsm device issues – Sony VGN-T360P User Manual

Page 39

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GSM Device Issues

In some circumstances, Cingular Connection Manager will not be able to detect a user’s wireless card that is installed in the system. The following is a list of

possible causes of this situation:

Card Is Disabled

EDGE/GPRS cards, like any other network adapter, can be disabled in the operating system. Connection Manager will indicate in the primary window

whether a card is disabled.

Resolution

Users can enable an inserted EDGE/GPRS adapter by selecting

File > Enable EDGE/GPRS A dapter

. Likewise, an adapter can be disabled by selecting

File >

Disable EDGE/GPRS A dapter

. This feature is valuable to any user who needs to turn off the adapter in certain situations such as travel on an airplane or in

situations where low battery consumption is critical. Wireless cards can also be enabled or disabled under the Windows Network Connections Control Panel

(also called Network and Dialup connections).

Card is Func tioning Erratic ally

If a supported card is not functioning as expected, it is possible that the card is improperly installed.

Resolution

If a supported card is functioning erratically, the card installation details can be verified as follows:

1.

Right-click on

My Computer

, on your desktop or in the start menu depending on your operating system and configuration.

2.

Left click

Properties

and then select

Devic e Manager

from the Hardware tab.

3.

Search for Network Adapters.

4.

If you do not see

Netw ork A dapters

, none of these adapters have been properly installed.

5.

Click on the plus (+) sign next to

Netw ork A dapters

.

6.

If you see a yellow circle with a black exclamation point, the card has been located by the system, but it is not properly installed.

7.

If you see a red

X

, the card is broken.

8.

Either flag indicates that the card will not support a network connection.

If 4, 6, or 7, above are true, the device drivers will

need to be reinstalled. Check the documentation

that came with your wireless device for more

information.

Page 39

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