Sony PCG-FXA33 - Manual (Page 59)

Troubleshooting Software
59
Troubleshooting Software
My software program stops responding or crashes.
❑ Contact the software publisher or designated provider for technical support.
Refer to “Application, Driver, and System Recovery CDs” for more
information.
When I click an application icon, the message “You must insert the application
CD into your optical drive” appears and the software does not start.
❑ Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
❑ Make sure you place the CD in the tray with the label side facing up.
What software do I use for CD-R/CD-RW software functions?
❑ Sony recommends using the preinstalled SonicStage software’s Record
function to create any CDs on your VAIO® computer, if the specific model
you purchased is preconfigured with all necessary components for CD-R and
CD-RW capability. Downloading the optional RealJukebox CD-burning
component to create any Cds on your computer may interfere with normal
system operations.
I cannot use the DVgate™ software.
❑ Connect your notebook to AC power when using DVgate software.
My computer’s start-up time seems longer after I installed AOL. What can I do?
❑ On some computers, installing America Online® (AOL) may increase boot
time by up to one minute. If you experience this on your system and would
like to speed up the time required to start your computer, you may want to
disable the AOL WAN driver. Do the following:
1 Click Start in the Windows® taskbar and then select Control Panel.
2 Click Network and Internet Connections, and select Network
Connections.
3 Right-click the Local Area Connection with device name “WAN
Network Driver,” and select Disable.
Verify that your AOL connection still functions satisfactorily with the WAN
Network Driver disabled. If you need to reverse this setting, repeat the steps
above and select Enable.