Playing music/motion, Troubleshooting – Sony SEP-30BTWHI User Manual
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SEP-30BT 3-870-834-11(1)
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SEP-30BT 3-870-834-11(1)
1
Symptom
Cause/Remedy
The side lamps light up in red, and
motion is not played.
Movable parts (arms, wheels) have been tucked in or have
collided against something.
Free the movable parts from obstacles. When the side
lamps go out, double-click the Play button. The player
will start playing motion.
The music or motion file is damaged.
The Play-button indicator flashed,
and music playback stopped
automatically.
If heat is built up in the player, the player stops playback
automatically, and enters power-saving mode.
The Play-button indicator flashed,
and motion playback stopped
automatically.
If heat is built up in the player, the player stops playing
motion automatically, and continues playing music only.
The left and right shoulders are out
of position.
The shoulders may come out of position depending on the
circumstances where the player is used. For a remedy, visit
the website below.
For customers in the USA:
http://www.sony.com/rollysupport
For customers in Canada:
English http://www.sony.ca/ElectronicsSupport/
French http://fr.sony.ca/ElectronicsSupport/
The player gets warm.
The player gets warm during operation. This is normal
and not cause for concern.
Motion and side lamps do not act
according to the motions created
using Rolly Choreographer.
Due to the characteristics of the player, motion and side
lamps may act differently from those same motions
created using Rolly Choreographer.
O
thers
Playing music/motion
Symptom
Cause/Remedy
Buttons do not work.
The player contains moisture condensation.
Wait for a few hours to let the player dry.
The remaining battery power is low or insufficient.
Charge the battery sufficiently (
If nothing happens after you charge the battery
sufficiently, press the Reset button to reset the player
(
Repeat inserting and removing the battery several times.
Playback does not start even if you
click the Play button.
The Power switch is set to OFF.
Set the Power switch to ON.
There is no sound.
The volume may be set to the minimum. Adjust the
volume (
Noise is generated.
A device emitting radio sounds, such as a mobile phone, is
being used near the player.
When using devices such as mobile phones, keep them
away from the player.
Motion is not played.
The remaining battery power is insufficient.
Charge the battery sufficiently (
The assigned motion does not involve movement.
Check the motion data on Rolly Choreographer.
You click the Play-button only once.
Double-click the Play-button.
The side lamps light up in red, and
the player skips the track you want to
listen but plays the next track.
The music or motion file is damaged.
Troubleshooting
(continued)
continued