Sony SLT-A99V User Manual

Page 218

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218

Troubleshooting

The image cannot be played back on a computer.

• If you are using “PlayMemories Home,” refer to the “PlayMemories Home

Help Guide.”

• Consult the computer or software manufacturer.

After making a USB connection, “PlayMemories Home” does not start
automatically.

• Make the USB connection after the computer is turned on (page 205).

Cannot insert a memory card.

• Insertion direction of the memory card is wrong. Insert it in the correct

direction (page 51).

Cannot record on a memory card.

• The memory card is full. Delete unnecessary images (pages 67, 170).
• An incompatible memory card is inserted (pages 54, 234).
• Select the slot in which the memory card is installed using [Select

Recording Media] (page 52).

Cannot play back files on a memory card.

• Check the setting of [Select Playback Media] (page 160).

You have formatted a memory card by mistake.

• All the data on the memory card are deleted by formatting. You cannot

restore it.

Cannot print images.

• RAW images cannot be printed. To print RAW images, first convert them

to JPEG images using “Image Data Converter” on the supplied CD-ROM.

Memory card

Printing

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