Troubleshooting (continued) – Sony DCR-HC36 User Manual

Page 116

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116

E:\SONY\2659813111\01US07TBS.fm

DCR-HC36/HC46/HC96

2-659-813-11(1)

The movie is not smooth during USB Streaming.

• Change the settings as described in the following procedures:

1 Select [Start]

t [Programs] ([All Programs] for Windows XP) t [Picture Package] t

[Handycam Tools]

t [USB Streaming Tool].

2 Adjust the slider in the (-) direction on [Select video quality].

3 Follow the on-screen instructions, click [Next], then click [Done].

Picture Package does not function correctly.

• Close Picture Package, then restart the computer.

An error message appears while operating Picture Package.

• Close Picture Package first, then slide the POWER switch on your camcorder to turn on

another lamp.

The CD-R drive is not recognized or data cannot be written on the CD-R in
Picture Package Auto Video, Producer, CD Backup, or VCD Maker.

• For compatible drives, visit the following URL:

http://www.ppackage.com/

[USB streaming... This function is not available.] appears on the screen of your
camcorder.

• Start recording or playing back pictures recorded on a “Memory Stick Duo” after USB

Streaming is finished.

“First Step Guide” is not displayed correctly.

• Follow the procedure below and refer to “First Step Guide” (FirstStepGuide.pdf).

1 Place the supplied CD-ROM in the disc drive of your computer.

2 Double-click [My Computer].

3 Right-click [PICTUREPACKAGE] (Disc drive)*.

* Drive names (such as (E:)) may vary depending on the computer.

4 Click [Explorer].

5 Double-click [FirstStepGuide].

6 Double-click the desired language folder.

7 Double-click “FirstStepGuide.pdf.”

Troubleshooting (Continued)

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