Troubleshooting, Getting help – Sony PCG-FX340K User Manual
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Using Your Recovery CDs......................................119
To use the Application Recovery CD(s)..........................119
To use the Driver Recovery CD(s) ..................................120
To use the System Recovery CD(s) .................................120
Troubleshooting ......................................123
Troubleshooting Your Notebook ............................124
Troubleshooting the LCD Screen............................128
Troubleshooting the Mouse and Touchpad .............130
Troubleshooting Drives, PC Cards and Peripheral De-
vices.........................................................................132
Troubleshooting Software .......................................134
Troubleshooting the Modem ...................................135
Troubleshooting Audio ...........................................136
Troubleshooting the Printer.....................................137
Getting Help .............................................139
Support Options.......................................................140
VAIO Support Agent ..............................................142
To use the Quick Fix Wizard ...........................................142
To use Common Solutions...............................................144
Automatic updates ...........................................................146
Update notification ..........................................................148
VAIO Support Agent Properties......................................148
To use Support Central ....................................................149
Software Support Information.................................154
Sony Service Center ................................................157