Sony KV-27FS120 - Manual (Page 44)

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KV-27FS120
4-101-456-22(1)
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Remote Control
Video
Problem Possible Remedies
I cannot operate the
remote control ❏ Check the orientation of the batteries.
❏ Batteries could be weak. Replace them (page 2).
❏ Move the TV three to four feet away from fluorescent lights.
I cannot change
channels with the
remote control ❏ Make sure you have not inadvertently switched your TV from
the channel 3 or 4 setting if you are using another device to
change channels.
I lost the remote
control ❏ You can use the front panel controls to access your menus,
change channels, adjust the volume, or change video inputs
(page 2). Contact your nearest Sony Dealer to order a
replacement, please call our Sony Direct Accessory and Part
Center at 1-800-488-7669 (U.S. residents only).
Problem Possible Remedies
No picture, no
sound ❏ Make sure the power cord is plugged in.
❏ If a red light is flashing on the front of your TV for more than a
few minutes, disconnect and reconnect the power cord. If the
problem continues, call your local service center.
❏ Check the TV/VIDEO setting: when watching TV, set it to TV;
when watching video equipment, set it to VIDEO 1, 2, 3 or 4
(page 4).
❏ Try another channel to rule out station trouble.
Poor or no picture,
good sound ❏ Adjust the Picture setting in the Video Menu (page 22).
❏ Adjust the Brightness setting in the Video Menu (page 22).
❏ Check the antenna and/or cable connections (page 6).
No color ❏ Adjust the Color setting in the Video Menu (page 22).
Only snow appears
on the screen ❏ Check the Cable setting in the Channel Menu (page 25).
❏ Check the antenna and/or cable connections (page 6).
❏ Make sure the channel selected is currently broadcasting.
Dotted lines or
stripes ❏ Adjust the antenna.
❏ Move the TV away from other electronic equipment. Some
electronic equipment creates electrical noise, which can interfere
with TV reception.
Double images or
ghosts ❏ Check your outdoor antenna or call your cable service.