Troubleshooting – Sony PCG-FXA49 User Manual

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Using Your Recovery CDs ....................................... 83

To use the Application Recovery CD(s) ........................... 83
To use the Driver Recovery CD(s) ................................... 84
To use the System Recovery CD(s) .................................. 86

Troubleshooting........................................89

Troubleshooting Your Notebook .............................. 90

My notebook does not start............................................... 90
My notebook starts but a BIOS error appears................... 90
My notebook starts, but the message “Operating system not
found” appears, and Windows does not start.................... 91
My notebook stops responding or does not shut down..... 92
The power management setting is not responding............ 92
Why does the System Properties dialog box display a slower
CPU speed than advertised?.............................................. 93

Troubleshooting the LCD Screen ............................. 94

My LCD screen is blank. .................................................. 94
My LCD screen continues to show the previous screen. .. 94
The image on my connected external display is not centered
or sized properly................................................................ 94
I want to change the video resolution of my display. ....... 94
I cannot switch the LCD display to TV, and vice versa. .. 94

Troubleshooting the Mouse and Touchpad .............. 95

My mouse does not work. ................................................. 95
My touchpad does not work properly. .............................. 95
The pointer does not move while using the Touchpad or
Mouse................................................................................ 95

Troubleshooting Drives, PC Cards and Peripheral De-
vices .......................................................................... 97

My floppy disk drive cannot write to a floppy disk.......... 97
My optical disc drive is not playing my CD or DVD proper-

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