Getting help, Index – Sony PCG-FXA49 User Manual

Page 5

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ly. .......................................................................................97
My optical drive tray does not open. .................................98
I cannot use Digital Video (DV) devices. The message “DV
equipment seems to be disconnected or turned off” appears.
98
My PC Card is not working. ..............................................98

Troubleshooting Software .........................................99

My software program stops responding or crashes. ..........99
When I click an application icon, the message “You must in-
sert the application CD into your optical drive” appears and
the software does not start. ................................................99
I cannot use the DVgate™ software. .................................99

Troubleshooting the Modem ...................................100

My modem does not work. ..............................................100
My modem connection is slow. .......................................100

Troubleshooting Audio ...........................................101

My speakers make no sound. ...........................................101
My microphone does not work. .......................................101
I cannot hear sound when playing a CD. .........................101

Troubleshooting the Printer.....................................103

I cannot print. ...................................................................103

Troubleshooting i.LINK devices.............................104

I cannot establish a connection between two VAIO comput-
ers when using an i.LINK cable.......................................104

Getting Help .............................................105

Support Options.......................................................106
Software Support Information.................................108

Sony Service Center.........................................................110

Index .........................................................111

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