Sony PCG-FXA49 - Manual (Page 106)

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106
Support Options
If you have questions about your notebook or the preinstalled software, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Notebook User Guide
The online VAIO® Notebook User Guide and the printed VAIO®
Notebook Quick Start provide you with information on how to maximize
your notebook capabilities and solve common problems. The quick start
is supplied with your notebook.
2 Software Manuals and Online Help Files
The software preinstalled on your notebook may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software applications may come with a
printed manual.
3 Operating System Online Support
Your notebook comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support at
http://support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and then selecting
Help and Support. Using advanced diagnostic technology, Sony’s VAIO
Support Agent runs scheduled protections of your applications, network
settings, and other important software settings. When your software is
protected, you can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously protected states.
5 Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Enter a description of your problem and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport.