Sony PCG-FXA49 - Manual (Page 99)

Troubleshooting Software
99
Troubleshooting Software
My software program stops responding or crashes.
Contact the software publisher or designated provider for technical support.
Refer to “Application, Driver, and System Recovery CDs” for more information.
When I click an application icon, the message “You must
insert the application CD into your optical drive” appears and
the software does not start.
❑ Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
❑ Make sure you place the CD in the tray with the label side facing up.
I cannot use the DVgate™ software.
Connect your notebook to AC power when using DVgate software.