Sony DSC-V1 User Manual

Page 103

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103

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Computers

You cannot display a print
(DPOF) mark.

• You cannot display print (DPOF) marks on

movies and Clip Motion images.

—

You cannot cut a movie.

• The movie (MPEG Movie) is not long enough to

cut.

• Protected movie (MPEG Movie), Clip Motion,

Multi Burst files and still images cannot be cut.

—

—

Symptom

Cause

Solution

Symptom

Cause

Solution

You do not know if the OS
of your computer is
compatible.

—

p Check “Recommended computer environment” (pages 85 and

95).

You cannot install the
USB driver.

—

p In Windows 2000, log on as Administrator (authorized

Administrators) (page 85).

Your computer does not
recognize your camera.

• The camera is turned off.
• The battery level is low.
• You are not using the supplied USB cable.
• The USB cable is not connected firmly.

• [USB Connect] is set to [PTP] in the SET UP

settings.

• The USB connectors on your computer are

connected to other equipment besides the
keyboard, the mouse, and your camera.

• The camera is not connected directly to your

computer.

• The USB driver is not installed.
• Your computer does not properly recognize the

device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.

p Turn on the camera (page 14).
p Use the AC Adaptor (page 13).
p Use the supplied USB cable (pages 89 and 95).
p Disconnect the USB cable, and connect it again firmly. Make

sure that “USB Mode” is displayed on the screen (pages 89 and
95).

p Set it to [Normal] (page 117).

p Disconnect all equipment other than your camera from the USB

connectors.

p Connect the camera directly to your computer without passing

through a USB hub or other device.

p Install the USB driver (pages 86 and 95).
p Delete the erroneously recognized device from your computer,

then install the USB driver (pages 91 and 86).

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