Sony SAT-T60 User Manual

Page 31

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31

Troubleshooting

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Symptom

Solution

My Satellite Receiver isn’t making the

setup phone calls.

• Do not use a wireless phone connection.

• Verify that your phone line is working by disconnecting the phone cord

from your Satellite Receiver, connecting it to a phone, and checking for a
dial tone.

• Make sure the phone cord is connected to the Satellite Receiver and the

wall jack.

• If you are getting a busy signal when connecting, try another local dial-in

number from the Dial-In Number screen or try the call during off peak
hours, before 3 pm or after 11 pm.

• Try changing your phone dialing options by following the steps below.

After making changes to phone dialing options, make a test call (press the
TiVo button to go to TiVo Central, then choose Messages & Setup, then
Receiver & Phone Setup, then Phone Connection and select “Make Test
Call”).

• If you have voice mail or other non-standard dial tone, press the TiVo

button to go to TiVo Central, then choose Messages & Setup, then
Receiver & Phone Setup, then Phone Connection, then Change Dialling
Options and turn off “dial tone detection”.

• If you have call waiting, press the TiVo button to go to TiVo Central, then

choose Messages & Setup, then Receiver & Phone Setup, then Phone
Connection, then Change Dialling Options and disable call waiting by
entering the correct prefix in “Call Waiting Prefix” (usually “*70,”).

• If you use a dial prefix for outside lines, press the TiVo button to go to

TiVo Central, then choose Messages & Setup, then Receiver & Phone
Setup, then Phone Connection, then Change Dialing Options and set the
“Dial Prefix” (for example, “9,”).

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