Computers – Sony DSC-T10 User Manual
Page 98
98
Troubleshooting
The resizing function does not work.
•
You cannot resize movies and Multi Burst images.
You cannot cut a movie.
•
The movie is not long enough to cut (shorter than about two seconds).
•
Cancel the protection (page 46).
You do not know if the OS of your computer is compatible with the camera.
•
Check “Recommended computer environment” on page 69 for Windows, and page 84 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
•
Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
•
If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 72
and 84). The computer recognizes the “Memory Stick PRO Duo”.
Nothing appears on the camera screen when a USB connection is made.
•
The switch on the cable for multi-use terminal is set to “TV”. Set to “CAMERA” (page 72).
Your computer does not recognize your camera.
•
Turn on the camera.
•
When the battery level is low, install the charged battery pack, or use the AC Adaptor (not
supplied).
•
Set [USB Connect] to [Mass Storage] in the
(Setup) menu (page 64).
•
Use the cable for multi-use terminal (supplied) (page 72).
•
Disconnect the cable for multi-use terminal from both the computer and the camera, and
connect it again firmly.
•
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
•
Connect the camera directly to your computer without passing through a USB hub or other
device (page 72).
•
The software (supplied) is not installed. Install the software (page 70).
•
Your computer does not properly recognize the device because you connected the camera and
your computer with the cable for multi-use terminal before you install the software (supplied).
Delete the erroneously recognized device from your computer, then install the USB driver
(see the next item).
Computers