Sony HID-C10 User Manual

Page 9

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Additional Information

Wireless Network

If unable to establish a reliable connection to the wireless router, please
check the following items.
• The wireless router is on.
• You are connected to the Internet.
• The network settings are correct.
• The device is in a location with a strong wireless signal.

Video quality

depends on the quality of the video provided by the video content
provider as well as your connected bandwidth.

• Black frame appears around the video - Some videos are filmed in

aspect ratios other than 16:9. Your unit will show these videos
surrounded by a black frame.

• Certain programs display a loss of detail, especially during fast

motion or dark scenes. Video quality and picture size varies and is
dependent upon broadband speed and delivery by content providers.

• If you experience problems with the video or audio playback, move

the unit and wireless router closer together.

• Try using a different wireless channel. There are normally three

choices: channel 1, 6, and 11.

• Verify that both the wireless router and the unit are not in close
proximity to a microwave oven.
• Verify that both the wireless router and the unit are not in close
proximity to a cordless phone. Please note that some 5.8GHz
cordless phones can also operate at 2.4GHz frequencies.
• Verify that both the wireless router and the unit are not in close
proximity to a device using Bluetooth, such as cell phones, PCs, etc.

HID_C10_Safety.book Page 9 Monday, December 28, 2009 2:11 PM

• Poor picture - The quality of the video displayed on your unit

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