Panasonic SC-PMX9 - Manual (Page 19)

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Limited Warranty
(ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage
(For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its
option either (a) repair your product with new or refurbished parts, (b)
replace it with a new or a refurbished equivalent value product, or (c)
refund your purchase price. The decision to repair, replace or refund will be
made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts. This Limited
Warranty excludes both parts and labor for non-rechargeable batteries,
antennas, and cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States. This warranty is
extended only to the original purchaser of a new product which was not
sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web
Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories
listed in the Owner’s Manual, and send it prepaid, adequately insured and
packed well in a carton box. When shipping Lithium Ion batteries please
visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is
committed to
providing the most up to date information.
Include a letter detailing the
complaint, a return address and provide a daytime phone number where
you can be reached. A valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification,
introduction of sand, humidity or liquids, commercial use such as hotel,
office, restaurant, or other business or rental use of the product, or service
by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration
only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of April 2014 Product or Part Name Parts Labor
CD Stereo System 1 Year 1 Year
All included Accessories
(Except Non-Rechargeable
Batteries)
90 Days Not Applicable
Only Non-Rechargeable Batteries 10 Days Not Applicable
Customer Services Directory (United States)
Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Service Center; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY:
1-877-833-8855
Accessory Purchases (United States)
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY:
1-866-605-1277
The model number and serial number of this product
can be found on either the back or the bottom of the
unit.
Please note them in the space provided below and
keep for future reference.
MODEL
NUMBER
SC-PMX9
SERIAL
NUMBER
User memo:
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
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