Troubleshooting – Nyrius ARIES Matrix User Manual

Page 13

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TROUBLESHOOTING

ISSUE

LED

POSSIBLE SOLUTION

No Audio

• POWER LED IS

SOLID BLUE +
INPUT LED SOLID
BLUE

• Confirm the TV’s volume is

properly set and not on

"MUTE".

• Confirm the audio connectors

are properly connected.

• Ensure the bit rate of audio

from the source device can
be supported.

No Supported
Video /Audio
on EXTEND
MODE.

• POWER LED IS

SOLID BLUE +
INPUT LED SOLID
BLUE

• Check the HDMI output setting

of Source device, set HDMI
output format to Auto mode
instead of 1080p.

• Check that your video resolution

with device in HDMI OR
Component input are set to
supported resolutions.

Unable to
control Source
device with IR
Extenders

• POWER LED IS

SOLID BLUE +
INPUT LED SOLID
BLUE

• Make sure IR Extenders are

placed properly in front of
source device’s IR Sensor.

• See page 10 for IR Extender

placement.

• Change IR frequency; press

IR button on remote to
select a different frequency
(38KHz/47KHz/58KHz)

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