AT&T 9110 - Manual (Page 8)

IN CASE OF DIFFICULTY
If you have difficulty operating
this phone, try the suggestions
below. If you still have trouble, call
1 800 722-9125.
If the phone does not work at all,
check these items first:
• Make sure the power cord is
plugged into an outlet not
controlled by a wall switch.
• Make sure the telephone line cord
is plugged firmly into the base and
the telephone jack.
• Make sure the base antenna is
upright.
• If the phone does not beep when
you press , the batteries
might need recharging.
• If the MUTE/LOW BATT
indicator is on, the batteries
need recharging.
• Make sure the battery pack is
installed correctly.
• If you have dial pulse service on
your telephone line, the Dial Mode
Switch must be set to PULSE.
If you hear noise or interference
when using the phone:
The advanced AutoSelect feature of
the phone should normally minimize
any interference. In some situations,
however, you might notice some
noise or interference when using the
phone. Follow the suggestions below.
• Make sure the base antenna is
upright.
• You may be out of range. Move
closer to the base.
• Household appliances plugged
into the same circuit as the base
can sometimes cause interference.
Try moving the appliance or the
base to another outlet.
• The layout of your home or office
may be limiting the operating
range. Try moving the base to
another location—preferably on an
upper floor.
If the phone does not ring when
you receive a call:
• Make sure the ringer is turned on.
If you are away from the base,
make sure the base antenna is
upright.
• Make sure the telephone line cord
is connected firmly to the base and
the telephone jack. Make sure the
power cord is plugged in.
• You may be too far from the base.
Move closer to the base.
• You may have too many extension
phones on your telephone line to
allow all of them to ring. Try
unplugging some of the other
phones.
If you hear other calls while using
the phone:
• Disconnect the base from the tele-
phone jack, and plug in a regular
telephone. If you still hear other
calls, the problem is probably in
your wiring or local service. Call
your local phone company.
If you hear noise in the handset,
and the buttons don’t work:
• Make sure the power cord is
plugged in, and make sure the
base antenna is upright.
If you are unable to operate special
telephone services or other equip-
ment requiring touch tone signals:
• If you have dial pulse (rotary) ser-
vice, press on the handset
before entering information (see
“Temporary Tone”).
• The tones generated by this
phone may not be long enough
to activate some services or
equipment. You might need to
use a different touch tone phone.
If you have difficulty entering
numbers into Memory:
• Review “Programming a Number
into Memory” to make sure you
are pressing the correct sequence
of buttons.
• If the number is more than 20
digits long, make sure you follow
the instructions for “Programming
a Number into Memory.”
Make sure you have followed all
the instructions in this booklet.
If you continue to have problems,
call 1 800 722-9125.
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