Lenovo IdeaCentre Q190 Desktop - Manual (Page 15)

10
User Guide
Solving Problems
Follow these tips when troubleshooting your computer:
• If you added or removed a part before the problem started, review the
installation procedures to ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the Help document of this program.
Troubleshooting Problems with Hard Disks
Problem: The capacity of the hard disk, as indicated by the system, is less than
the nominal capacity.
Further Technical Explanation: The nominal capacity of the hard disk is
expressed in the decimal system as 1000 bytes. But the actual hard disk capacity
is expressed in the binary system as 1024 bytes (For example, the nominal
capacity 1G is 1000M, while the actual capacity 1G is 1024M).
The capacity of the hard disk shown in operating system can be calculated
according to the calculations in the following example:
The nominal capacity of the hard disk is 40G, while its actual capacity should
be: 40 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) = 37G.
If the Service partition of 3G - 3 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) =
2.79G is subtracted, the capacity of the hard disk shown in the system can
be obtained.
The capacity of the hard disk as calculated using this method may be slightly
different from the actual capacity due to the rounding of totals.