Lenovo Horizon 27 Table PC IdeaCentre - Manual (Page 41)

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Safety and warranty guide
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated
service center after you deliver it at your risk and expense. After the product
has been repaired or exchanged, it will be returned to you at Lenovo’s risk and
expense, unless the Service Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your risk and
expense. After the product has been repaired or exchanged, it will be made
available to you for return shipping at your risk and expense. If you fail to arrange
return shipment, the Service Provider may dispose of the product as it sees fit, with
no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your
location. You are responsible for its installation and verification of its operation. The
replacement product becomes your property in exchange for the failed product,
which becomes the property of Lenovo. You must pack the failed product in the
shipping carton in which you received the replacement product and return it to
Lenovo. Transportation charges, both ways, shall be at Lenovo’s expense. If you
fail to use the carton in which the replacement product was received, you may be
responsible for any damage to the failed product occurring during shipment. You
may be charged for the replacement product if Lenovo does not receive the failed
product within thirty (30) days of your receipt of the replacement product.
Important:
The most up-to-date warranty information for the Safety and Warranty Guide
is also available from the Lenovo support site. To obtain the latest copy of the
Safety and Warranty Guide, visit: http://support.lenovo.com.