Lenovo ThinkCentre E63z - Manual (Page 2)

Windows 7:
From the Windows desktop, click Start All
Programs Lenovo Device Experience Lenovo
Warranty.
If you cannot view the LLW either from the Web site
(http://www.lenovo.com/warranty/llw_02) or from your
computer, contact your local Lenovo office or reseller
to obtain a printed version.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that
can be upgraded or replaced by the customer. To
view the instructions on replacing the CRUs, see the
respective section in the User Guide. The following
table lists the CRUs for your computer.
Machine types 10D4, 10D5, 10D6, and 10D7
Self-service CRUs
 Keyboard
 Mouse
Worldwide telephone technical support
This section lists Lenovo Support telephone numbers.
If you cannot find the support telephone number for
your country or region, contact your Lenovo reseller or
Lenovo marketing representative.
Before contacting a Lenovo technical support
representative, have the following information
available: model and serial number, the exact wording
of any error message, and a description of the
problem.
Important: Telephone numbers are subject
to change without notice. The most up-to-
date telephone list for the Customer
Support Center is always available at:
http://www.lenovo.com/support/phone
Country or
region Telephone number
Africa
South Africa: 0800110756 (English,
Afrikaans)
Central Africa: Contact the nearest
Lenovo Business Partner
Algeria +33 6 7348 1739 (French, English)
Argentina 0800-666-0011 (Spanish)
Australia 1800 041 267 (English)
Austria 0810-100-654 (German)
Bahrain Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC:
00 973 1758 4302
Belgium 02-339-36-11 (Warranty service
and support)
(Dutch, French)
Bermuda 1-800-426-7378 (English)
Bolivia 0800-10-0189 (Spanish)
Brazil Calls made from within the Sao
Paulo region: (11) 3889-8986
Calls made from outside the Sao
Paulo region: 0800-701-4815
(Brazilian Portuguese)
Brunei Dial 800-1111, and then dial
866-273-5446
(English, Bahasa Melayu)
Canada 1-800-565-3344 (English, French)
Caribbean
(Bermuda,
Jamaica,
Tortola) 1-800 426 7378
(English)
Chile 800-361-213 (Spanish)
China Technical Support Line
400-100-6000
ThinkStation
® : 400-100-1212
(Mandarin)
Colombia 1-800-912-3021 (Spanish)
Costa Rica 0-800-011-1029 (Spanish)
Croatia 0800-0426
+385 (01) 6110-095
calls outside Croatia
Cyprus 80092537 (Greek)
Czech
Republic 800-353-637
Denmark 7010-5150 (Warranty service and
support) (Danish)
Dominican
Republic 1-866-434-2080 (Spanish)
Ecuador 1-800-426911 OPCION 4 (Spanish)
Egypt 800-0000-418 (Toll free)
002-02-2594-8500 (Standard
charges apply) (English, Arabic)
El Salvador 800-6264 (Spanish)
Estonia +372 66 00 800
(Estonian, Russian, English)
Finland +358-800-1-4260
(Warranty service and support)
(Finnish)
France Hardware: 0810-631-213 (Warranty
service and support) (French)
Germany 01805-00 46 18(Gebührenfrei)
(Garantieservice und Support)
(German)
Greece Contact the nearest Lenovo
Business Partner
Guatemala 1800-624-0051 (Spanish)
Honduras Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hong Kong ((852) 3516-8977
(Cantonese, English, Mandarin)
Hungary +36 1 3825716
+36 1 3825720
(English, Hungarian)
India 1800 3000 THINK 1800 3070 8465
(Reliance)
1800-419-4666 (Tata)
Email: [email protected]
(English, Hindi)
Country or
region Telephone number
Indonesia +1-803-442-425
+62 213-002-1090 (Standard
charges apply)
(English, Bahasa Indonesia)
Ireland 01-881-1444 (Warranty service and
support) (English)
Israel Givat Shmuel Service Center:
+972-3-531-3900
ThinkStation: +972-3-9142-800
(Hebrew, English)
Italy +39-800-820-094 (Warranty service
and support) (Italian)
Jamaica 1-800-426-7378 (English)
Japan 0120-000-817 (Japanese, English)
Jordan Jordan Business Systems:
00 962 6 5000999 Ext 713/127
General Computer & Electronic
(GCE): 00 962 6 551 3879
(English, Arabic)
Kazakhstan +77273231427
(Standard charges apply)
(Russian, English)
Korea 080-513-0880 (Toll Free)
02-3483-2829 (Standard charges
apply) (Korean)
Kuwait Easa Hussain Al Yousifi:
00 965 2244 5280
AM. KHORAFI:
00 965 2200 1100 1127
Khorafi Business Machines (KBM):
00 965 2259 4611
Diyar United Company:
00 965 4378 383
Redington Kuwait:
00 965 2433 3203;
25456250 / 25456251
(English, Arabic)
Latvia +371 7070360
(Latvian, Russian, English)
Lebanon Quantech: 00 961 1999 500
Computer Business Machine
(CBM): 00 961 1680 180
El Haceb S.A.L: 00 961 1771 300
(Arabic)
Libyan +33-6-7348-1739 (French, English)
Lithuania +370 5278 6602 (Lithuanian,
Russian, English)
Luxembourg +352 360 385 222
ThinkStation: +352-360-385-343
(French)
Macao 0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Macedonia +389 23090625 (Macedonia)
Malaysia 1800-88-0013
(English, Bahasa Melayu)
Malta +35621445566
(English, Italian, Maltese, Arabic)
Mexico 001-866-434-2080 (Spanish)
Middle East +44 (0)1475-555-055
(Arabic, English)
Morocco +212 5 22 509035
+212 5 22 509017 (Arabic)
Nepal +977-985-000-0000
+300-071-399 (mobile)
Email: [email protected]
Netherlands +31 (0)20 513 3939
ThinkStation: +31 (0)20-514-5770
(Dutch)
New
Zealand 0508 770 506 (English)
Nicaragua 001-800-220-1830 (Spanish)
Norway 8152-1550 (Norwegian)
Oman Khimji Ramdas Computer
Communication Systems:
00 968 2469 6255
Overseas Business Machines
(OBM):
00 968 2460 1072, 2460 5018
Gulf Business Machines Services
(GBMS):
00 968 2455 9831
Pakistan International Office Products (pvt)
Ltd.:
00 92 212 422 569,
00 92 213 241 2023
Selling Business Systems:
00 92 21 568 9823
Panama 206-6047
001-866-434-2080 (Lenovo
Customer Support Center- toll free)
(Spanish)
Paraguay 009-800-52-10026 (Spanish)
Peru 0-800-50-866 OPCION 2 (Spanish)
Philippines 180089086454 (Domestic Toll Free)
180014410719 (International Toll
Free)
(Tagalog, English)
Poland +48 22 273 9777
ThinkStation: +48 22 878 6999
(Polish)
Portugal Toll Free: 808-225-115
+351-21-892-7115,
+351-22-543-8115 (Portuguese)
Qatar Al Mana Computer Services:
00 974 4489 966 (ext. 1992)
Qatar Computer Services W.L.L:
00 974 4441 212 (Arabic)
Romania +4-021-224-4015 (Romanian)
Russia +7-499-705-6204
(Standard charges apply)
(Russian, English)
Saudi
Arabia 800-84-451-28
(Standard charges apply)
(English, Arabic)
Singapore 1-800-415-5529
Country or
region Telephone number
(English, Mandarin, Bahasa,
Malaysia)
Slovakia +421 2 4974 8888
ThinkStation: +421 2 4954 5555
Slovenia +386-1-200-50-60 (Slovenian)
Spain +34-917-147-833 (Spanish)
Sri Lanka +9477-7357-123
(Trident corporation)
+9477-7671-745
(Sumathi Information systems)
(English)
Sweden 077-117-1040 (Warranty service
and support) (Swedish)
Switzerland 0800-55-54-54 (Warranty service
and support)
(German, French, Italian)
Taiwan 0800-000-702 (Mandarin)
Thailand 001 800 4415 734 (Thai, English)
Tortola 1-800-4-26 7378 (English)
Turkey 444-04-26 (Turkish)
Ukraine 044 362 42 81 (Standard charges
apply) (Ukrainian, Russian, English)
United Arab
Emirates 800035702810 (Standard charges
apply) (English, Arabic)
United
Kingdom 08705-500-900 (Standard warranty
support) (English)
United
States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam 120-11072 (Toll Free)
+(84) 8 3521 8000 (Standard
charges apply)
(Vietnamese, English)
Yeman Al Khirbash and Agencies:
00 967 1209 8278
Yemen Business Machines (YBM):
00-967 3 213324
00-967 3 214655
00-967 3 213909
(Arabic)
Lenovo product service information for
Taiwan
Electronic emission notices
This device has been tested and found to comply with
the limits for a Class B digital device. The User Guide
for this product provides the complete Class B
compliance statements that are applicable for this
device. See “Accessing your User Guide” for
additional information.
Korean Class B compliance statement
European Union conformity
Radio and Telecommunications
Terminal Equipment Directive
This product is in compliance with the essential
requirements and other relevant provisions of the
Radio and Telecommunications Terminal Equipment
Directive, 1999/5/EC. The Declaration of Conformity
information is located in the Regulatory Notice, which
you can download from the Lenovo Support Web site.
See “Downloading publications” for additional
information.
Recycling and environmental
information
Lenovo encourages owners of information technology
(IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of
programs and services to assist equipment owners in
recycling their IT products. For information on
recycling Lenovo products, go to:
http://www.lenovo.com/recycling
Important WEEE information
Electrical and electronic equipment
marked with the symbol of a crossed-
out wheeled bin may not be disposed
as unsorted municipal waste. Waste of
electrical and electronic equipment
(WEEE) shall be treated separately
using the collection framework
available to customers for the return,
recycling, and treatment of WEEE.
Country-specific information is
available at:
http://www.lenovo.com/recycling
Recycling information for Japan
Recycling information for China
Additional recycling statements
Additional information about recycling computer
components and batteries is in your User Guide. See
“Accessing your User Guide” for details.
Restriction of Hazardous Substances
Directive (RoHS)
European Union RoHS
Lenovo products sold in the European Union, on or
after 3 January 2013 meet the requirements of
Directive 2011/65/EU on the restriction of the use of
certain hazardous substances in electrical and
electronic equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo progress on
RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/Ro
HS_Communication.pdf
China RoHS
The information in the following table is applicable for
products manufactured on or after March 1, 2007 for
sale in the People’s Republic of China.
Turkish RoHS
The Lenovo product meets the requirements of the
Republic of Turkey Directive on the Restriction of the
Use of Certain Hazardous Substances in Electrical
and Electronic Equipment (EEE).
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management &
Handling) Rules, 2011.
Eurasian compliance mark
ENERGY STAR
Select models conform to ENERGY
STAR
® requirements. Additional
ENERGY STAR information is in
your User Guide. See “Accessing
your User Guide”.