Konica Minolta PAGEPRO 9100 - Manual (Page 88)

Solving Problems 82
Not all
pages
print. The printer has the
wrong kind of cable, or
the printer is not config-
ured for the correct
cable and port. Check your cable.
The Cancel key was
pressed. Make sure no one pressed the Cancel
key while your job was printing.
The media tray is
empty. Check the message window to see if
the tray you are using is out of media.
Several
sheets go
through
the printer
together. Too much static
electricity is present.
Do not fan large quantities of
transparencies
Media is
jamming The media is moist from
humidity. Adjust the humidity for media storage.
Remove the moist media and replace
it with new, dry media.
The media was not
properly aligned before
it was loaded. Remove the media, tap it to straighten
it out, return it to the media tray, and
realign the media guides.
Transparencies being
fed from the upper or
optional trays is not
feeding correctly. Envelopes, labels, postcards, special
stock, thick stock, and transparencies
can be printed only from the multi-
purpose tray.
Multiple sheets of trans-
parencies are collect-
ing static electricity in
the tray.
Remove the transparencies and load it
in the tray one sheet at a time. Do not
fan large quantities of transparencies
before loading them.
The recommended
transparencies or labels
are facing the wrong
way in the tray. Load the transparencies or labels
according to the manufacturer’s
instructions.
Coated transparencies
have been used. Use uncoated transparencies that are
approved for your printer.
Symptom Cause Solution