Konica Minolta Magicolor 3300DN - Manual (Page 107)

Solving Problems 99
Media Jams and Media Transport Problems
Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you’re using
unsupported print media.
Symptom Cause Solution
Several
sheets go
through the
printer
together. The front edges of the media
are not even. Remove the media and even up
the front edges, then reload it.
The media is moist from humid-
ity. Remove the moist media and
replace it with new, dry media.
Too much static
electricity is present. Do not fan large quantities of
transparency media.
Printer
pulls media
from the
wrong tray. Selected tray is out of media,
and tray chaining is activated. Choose Off in the Operator Con-
trol/Chain Inputbins menu. Load
media in the correct tray.
Printer has not recognized a
custom size in the MPT tray and
pulls the media from the upper
tray. Set Custom Size in the Operator
Control/Multipurpose Sz menu.
Media jam
message
stays on. Front cover needs to be opened
and closed again to reset the
printer. Open and close the printer’s front
cover again.
Some media remains jammed in
the printer. Recheck the paper path and make
sure you have removed all of the
media jams.