Konica Minolta bizhub C650 - Manual (Page 286)

C650 11-2
Troubleshooting 11
11.2 Unable to specify desired settings or unable to print as specified
Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or
if the print results do not represent the settings that have been specified.
2
Note
Some of the printer driver functions cannot be combined with other functions.
Symptom Probable cause Action
A printer driver setting can-
not be selected. Some functions cannot be combined. Do not try to select settings that are not
available.
The "Conflicts" message
with "Unable to Select" or
"Function Canceled" ap-
pears. An incorrect combination of functions has
been specified. Check the settings and specify the func-
tions correctly.
Printing is not performed as
specified. Incorrect settings are specified. Check each setting in the printer driver.
A combination of functions, although
possible in the printer driver, is not possi-
ble with this machine.
The paper size, orientation, and other set-
tings specified in the application have pri-
ority over those specified in the printer
driver. Enter the correct settings in the applica-
tion.
The watermark cannot be
printed. The watermark is not correctly set. Check the watermark settings.
The watermark density is set to a level
that is too low. Check the density settings.
Watermarks cannot be printed in graph-
ics applications. No watermark can be printed in this case.
The staple function cannot
be specified. Stapling is not possible if "Paper Type" is
set to "Thick" or "Transparency". Check each setting in the printer driver.
The staple function requires optional fin-
isher. Install the required optional finisher and
enable it using the printer driver.
Stapling cannot be per-
formed. If are a large number of pages to be print-
ed, stapling cannot be performed. Change the number of pages to be print-
ed.
Stapling is not possible if the document
contains pages of different sizes. Check the document.
The stapling position is not
as expected. The orientation setting is not correct. Check the stapling position in the printer
driver setup dialog box.
The hole punch function
cannot be specified. Hole punching cannot be specified if
"Booklet", "Transparency", "Thick2",
"Thick3", or "Envelope" is selected. Check each setting in the printer driver.
Optional finishers and punch kit are re-
quired. Install the required optional finisher and
enable it using the printer driver.
The pages are not
punched. Printed pages may be fed out without be-
ing punched if the paper is loaded into the
paper source with an incorrect orienta-
tion. Check the orientation setting.
The hole punch position is
not as expected. The orientation setting is not correct. Check the punch position in the printer
driver setup dialog box.
The overlay is not printed
properly. Available computer memory space is not
sufficient. Simplify the overlay to reduce the data
size.
The image is not printed
properly. Available computer memory space is not
sufficient. Simplify the image to reduce the data
size.
Paper is not fed from the
specified paper source. Paper will not be fed from the specified
paper source if that paper source is load-
ed with paper of a different size or orien-
tation. Load the paper source with paper of the
appropriate size and orientation.