Konica Minolta magicolor 1680MF - Manual (Page 146)

Solving Other Problems 9-19
Machine
resets or
turns off fre-
quently. The power cord is not
correctly plugged into
the outlet. Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
A system error
occurred. Contact Technical Support with the
error information.
With N-up on
multiple cop-
ies, the out-
put is
incorrect. Both the printer driver
and the application
have been set for col-
lation. For N-up on multiple copies, choose
Collate only in the printer driver’s Basic
Tab. Do not set collation in the applica-
tion.
You hear
unusual
noises. The machine is not
level. Place the machine on a flat, hard, level
surface.
There is a foreign
object stuck inside
the machine. Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.
Some areas
of the
scanned
image are
missing. Acrobat 8 (Macintosh
version) is used for
scanning the image. With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
Media is
wrinkled. The media is moist
from humidity or hav-
ing water spilled on it. Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive. Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media. See “Print Media” on page 3-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Data was
sent to the
machine, but
it doesn’t
print. An error message is
displayed in the mes-
sage window. Handle according to the message dis-
played.
It is not pos-
sible to enter
Scan mode. An error has occurred
in Copy mode. Correct the cause of the error, and
then enter scan mode.
Symptom Cause Solution