5 scan function troubleshooting, 1 error list, Scan function troubleshooting – Konica Minolta bizhub 360 User Manual

Page 393: Error list -2, 5scan function troubleshooting

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5

Scan Function Troubleshooting

5-2

bizhub 360

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5

Scan Function Troubleshooting

5.1

Error List

If an error message appears, take action as described below.

Message

Cause and Remedy

Cannot connect to the
network.

A connection to the network could not be established. Check if the
network cable is correctly connected. In addition, check that the Net-
work Setting parameters on the Administrator Setting screen have
been correctly specified.

The destination cannot
be selected because the
number of destinations
has exceeded the max.
number of broadcasting
possible.

The number of destinations specified exceeds the number possible
for a broadcast transmission. Reduce the number of broadcast des-
tinations, or send the transmission in multiple batches.

Image could not be
saved in User Box due to
insufficient capacity in
HDD. Please check Job
History.

The hard disk is full. Delete unnecessary data, and then try saving the
image.

The number of User Box
has reached its maxi-
mum.

The number of user boxes that can be registered has reached the
maximum number possible. Delete unnecessary user boxes, and
then try registering new boxes.

The number of docu-
ments in User Box has
reached its maximum.

The number of documents that can be saved in a user box has
reached the maximum number possible. Delete unnecessary docu-
ments, and then try saving the document.

The number of jobs has
reached its maximum.
Please wait until a job is
completed.

The number of jobs that can be programmed has reached the maxi-
mum number possible. Wait until a job has been completed, or de-
lete a current job.

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