Pioneer DDJ-SP1 - Manual (Page 9)

En 9
English
Additional information
Troubleshooting
! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points
below and the [FAQ] for the [DDJ-SP1] on the Pioneer DJ support site.
http://pioneerdj.com/support/
Sometimes the problem may lie in another component. Inspect the other components and electrical appliances being used. If the problem cannot
be rectified, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turning the
power off, waiting 1 minute, then turning the power back on.
Problem Check Remedy
The power is not turned on. Is the included USB cable properly connected? Connect the included USB cable properly.
Is the supply of power from the connected com-
puter’s USB port insufficient? Connect to a USB port providing sufficient power.
If devices not being used for the DJ performance are connected to other USB
ports, also disconnect them to provide sufficient power.
Try running the connected computer with the power supplied from an AC power
source rather running it on the battery.
This unit is not recognized. (The pad
mode button does not light.) Is the included USB cable properly connected? Connect the included USB cable properly.
Are you using a USB hub? USB hubs cannot be used. Connect the computer and this unit directly using
the included USB cable.
Is a Serato DJ-certified controller, audio interface
or mixer connected to the computer? Connect the Serato DJ-certified devices to the computer using USB cables.
Are you using the latest version of the Serato DJ
software? Update the software to the latest version.
The indicators are dim. Is the [DIMMER] switch set to the [ON] position? Set the [DIMMER] switch to the [OFF] position.
Disconnect the USB cable connected to this unit before switching the
[DIMMER] switch from the [ON] position to the [OFF] position. The indicators
will not get brighter if the switch is set to the [OFF] position while the USB cable
is connected.
The sampler volume does not change
while the performance pad is being
pressed according to the strength
with which the pad is pressed. Is after-touch disabled? Switch to the utilities mode and enable after-touch.
Tracks are not displayed in the library. Have music files been imported? Import the music files properly.
For details on importing music files, see the Serato DJ software manual.
Is a crate or subcrate that does not contain any
tracks selected? Either select a crate or subcrate that contains any tracks or add tracks to the
crate or subcrate.
Serato Video cannot be controlled. Is Serato Video installed? Access the Pioneer DJ support site (http://pioneerdj.com/support/), acquire
Serato Video from this unit’s support page then install it.