Diskette drive – Toshiba Satellite A300D User Manual
Page 156
9-8
User’s Manual
A300/A300D
Diskette drive
Some CD/DVDs run 
correctly, but others do 
not
The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your software’s needs. 
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. Refer 
to Chapter 1, 
, for more information.
Check the region code on the DVD. It must 
match that on the drive. Region codes are listed 
in the 
section in Chapter 2,
.
Cannot write correctly
If you have trouble writing, make sure you are 
observing the following precautions:
■
Use only media recommended by TOSHIBA
■
Do not use the mouse or keyboard during 
writing.
■
Use only the software supplied with the 
computer for recording.
■
Do not run or start other software during 
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices 
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem
Procedure
Problem
Procedure
Drive does not operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run 
correctly but others do 
not
The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your software needs.
You cannot access the 
external 3 1/2" diskette 
drive
Try another diskette. If you can access the 
diskette, the original diskette (not the drive) is 
probably causing the problem.
If problems persist, contact your dealer.