Fingerprint sensor – Toshiba Satellite A300D User Manual

Page 158

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9-10

User’s Manual

A300/A300D

USB mouse

This section applies only with Windows

Vista™ operating system.

Fingerprint sensor

Problem

Procedure

On-screen pointer does
not respond to mouse
operation

The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.

Make sure the mouse is properly connected to
the USB port.

Double-clicking does
not work

Try changing the double-click speed setting in
the mouse control utility. Click Start -> Control
Panel
-> Hardware and Sound -> Mouse to
access it.

The mouse pointer
moves too fast or too
slow

Try changing the double-click speed setting in
the mouse control utility. Click Start -> Control
Panel
-> Hardware and Sound -> Mouse to
access it.

The mouse pointer
moves erratically

The mouse might be dirty. Refer to your mouse
documentations for instructions on cleaning.

If problems persist, contact your dealer.

Problem

Procedure

Reading of the
fingerprint was not
successful

Please try again using the correct posture. Refer
to

Using the fingerprint sensor

in Chapter 4,

Operating Basics

.

Try the recognition process again using another
enrolled finger.

The fingerprint cannot
be read due to injuries
to the finger

Try the recognition process again using another
enrolled finger.

If fingerprints from all the enrolled fingers cannot
be read, please logon by using the keyboard to
input the password for the time being.

If problems persist, contact your dealer.

Fingerprint Single-
Swipe Sign-On feature
cannot be enabled

Please use TOSHIBA HW Setup to register the
User Password if it was not registered.

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