Toshiba support, Toshiba support -22, Recovery discs – Toshiba Portege A600 User Manual
Page 178: Before you call, Where to write
User’s Manual
8-22
Troubleshooting
Recovery Discs
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.
■
Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the accompanying
warranty booklet or visit
on the internet.
Problem
Procedure
The following message
appears when
executing Recovery
Disc Creator.
"The Recovery
Disc Creator can
not be launched
because there is
no recovery
partition."
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the
Recovery Disc Creator cannot make Recovery
Media.
However, if you have already created a
"Recovery Media", you can use it to restore the
recovery partition.
Simply follow the instructions in
pre-installed software from your created
.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media",
please contact TOSHIBA support for assistance.