External monitor, Modem – Toshiba Qosmio F30 (PQF32) User Manual

Page 214

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10-16

User’s Manual

Troubleshooting

External monitor

Refer also to Chapter 9,

Optional Devices

, and to your monitor’s

documentation.

Modem

Problem

Procedure

Monitor does not turn

on

Make sure that the external monitor’s power

switch is on. Confirm that the external monitor’s

power cable is plugged into a working power

outlet.

No display

Try adjusting the contrast and brightness controls

on the external monitor.

Press hot keys Fn + F5 to change the display

priority and make sure it is not set for the internal

display.

Display error occurs

Check that the cable connecting the external

monitor to the computer is attached firmly.
If problems persist, contact your dealer.

Problem

Procedure

Communication

software can’t initialize

modem

Make sure the computer’s internal modem

settings are correct. Refer to Phone and Modem

Properties in the Control Panel.

You can hear a dial

tone but can’t make a

call

If the call is going through a PBX machine, make

sure the communication application’s tone dial

detection feature is disabled.

You place a call, but a

connection can’t be

made

Make sure the settings are correct in your

communications application.

After making a call you

can’t hear a ring

Make sure the tone or pulse selection in your

communications application is set correctly.

Communication is cut

off unexpectedly

The computer will automatically cut off

communication when connection with the carrier

is not successful for a set time interval. Try

lengthening this time interval.

A CONNECT display is

quickly replaced by NO

CARRIER

Check the error control setting in your

communications application.

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