BT 4000 Classic - Manual (Page 40)

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
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General information
Guarantee
Your BT Diverse 4000 Classic
handset and charger are guaranteed
for a period of 12 months from the
date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion the option to replace the
BT Diverse 4000 Classic handset
and charger, or any component
thereof, (other than batteries),
which is identified as faulty or
below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the
date of purchase may be replaced
with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
BT or its agent as instructed.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12-month guarantee
period:
If you experience a problem with
your product you should contact
the Helpline on 08457 908070.
Calls are charged at local rates.
If the problem is not remedied, you
will be advised to return your
product to the point of purchase.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended, the
repair must meet the approval
requirements for connection to the
telephone network. We recommend
that you call the Helpline on 08457
908070 and ask for details of our
recommended repair agents.