BT Freestyle 310 User Manual

Page 54

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54

Help

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]

Further help for text queries on BT lines

BT Residential customers – call 151, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.

BT Business Customers – call 152, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.

For other telephone service providers please
contact their customer services.

Other functions available from
the text messaging service

By sending the following commands to the
BT text self-administration facility you can
control functions and capabilities in your text
phone and the way messages are handled.

1. Press

Menu

, scroll left to

SMS messages

menu and press

OK.

2.

Write message

is displayed. Press

OK

.

3. Use the keypad to enter in the following

commands (depending upon what you want
to do):

1 # Opt out from receiving voice text

messages.

# 1 # Turns off the opt out option.

2

Turns on permanent voice text
message delivery to your phone.
All incoming text is delivered as
voice text.

# 2 # Turns off permanent voice text

message delivery.

4. Press

OK

.

5. Enter 00000 and press

OK

.

6.

Send message

is highlighted. Press

OK

.

The display shows

Message transfer

.

If you are sending a message from a fixed
line phone to another fixed line phone

3 # Forces a message you send to be

delivered as a voice text even though
the recipient may have a text enabled
phone and usually receives written
text. This command is inserted at the
start of the message and applies only
to that message, e.g. * 3 # ‘Hello I will
be home late’.

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