Philips Lumea Essential IPL Haarentfernungssystem - Manual (Page 21)

Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The adapter/
appliance becomes
warm during
charging.
This is normal. No action required.
I have switched on
the appliance but I
cannot increase or
decrease the light
intensity.
The appliance
has to be reset.
To reset the appliance, switch off the appliance and
then switch it on again. If you still cannot adjust the light
intensity, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
The ‘ready to flash’
light does not
work when I place
the appliance on
the skin.
You have not
properly placed
the appliance on
the skin.
Place the appliance at a 90° angle onto the skin in such a way
that all 4 sides of the integrated safety system touch the skin.
Then check if the ‘ready to flash’ light lights up continuously
and press the flash button.
If this does not work, place the appliance on a part of
your body where it is easy to establish full skin contact, for
example on your lower arm.Then check if the ‘ready to
flash’ light works. If the ‘ready to flash’ light still does not start
flashing when you place the appliance on the skin, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.
The ‘ready to
flash’ light does
not work when
I place the body
attachment on
my skin, but the
cooling fan works.
The overheat
protection has
been activated.
When the overheat protection has been activated, the fan
still works. Do not switch off the appliance and let it cool
down for approx. 15 minutes before you continue to use it.
After 5 minutes the appliance switches off automatically. Then
let it cool down for 10 more minutes. If the ‘ready to flash’
light still does not work when you place the appliance on
the skin, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
The ‘ready to
flash’ light lights up
continuously, but
the appliance does
not produce a
flash when I press
the flash button.
The appliance
needs to be reset.
To reset the appliance, switch off the appliance and switch it
on again. If the ‘ready to flash’ light lights up continuously, but
the appliance still does not produce a flash when you press
the flash button, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre.
Intensity light
1 continues to
blink and I cannot
change the setting.
The body
attachment is not
placed on the
appliance properly.
Properly place the body attachment on the appliance.
ENGLISH 21