Billion Electric Company 7202 - Manual (Page 115)

Chapter 5
Troubleshooting
If your ADSL Router is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your service provider or Billion support. This can save you
time and effort but if symptoms persist, consult your service provider.
If you are a registered TMSS user, please provide your Trend Micro
User ID and MAC ID to Billion Support Center when returning your
unit. You may also go to www.trendmicro.com/support/tmss/ to get
assistance on updating your account with the new MAC ID.
Problems starting up the router
Problem Corrective Action
None of the LEDs
are on when you
turn on the router.
Check the connection between the adapter and the router. If
the error persists, you may have a hardware problem. In this
case you should contact technical support.
You have forgotten
your router login
and/or password .
Try the default login and password, please refer to Chapter 3.
If this fails, you can restore your router to its factory settings
by holding the Reset button on the back of your router for 6
seconds or more.
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