Philips 221S3UCB-00 - Manual (Page 31)

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7. Troubleshooting & FAQs
7.3 USB monitor FAQs
Q1: My monitor is not recognized by my
laptop OS.
Ans.:
a. Ensure that you have installed the
supplied driver/ software bundled
with your monitor.
b. You can download latest
“DisplayLink” driver from
http://www.displaylink.com/support/
downloads.php
c. You may have to re-boot your
laptop in order to recognize the
USB monitor correctly.
Q2: My monitor does not display picture/
flickers/ shuts off and on
Ans.:
a. The monitor requires minimum
USB 2.0 port connection. It will not
work with older USB 1.x standard.
b. Please ensure that the both the
connectors of the USB "Y" cable
are connected to your laptop’s USB
ports so the monitor can draw
enough power to activate.
c. In rare instances, if your laptop’s
2xUSB ports do not have enough
power output for the monitor, in
that case you may need to purchase
an optional DC adaptor.
Philips part
number
Description
Model of
adaptor
080G L19 41DV1
CONSIGN ADAPTER
5V 15W CHINA
DSA-20PFE-05
FCH 050300
080G L19 41DV2
CONSIGN ADAPTER
5V/3A 15W USA
DSA-20PFE-05
FUS 050300
080G L19 41DV3
CONSIGN ADAPTER
5V 15W EUROPE
DSA-20PFE-05
FEU 050300
Please contact www.philips.com/support or
Local Monitor Help Desk for the details.
Q3: My monitor does not start up with my
stand alone desktop PC. I cannot see
anything with Desktop PC.
Ans.: Please note that the USB monitor not
designed to work with DOS yet. It
is meant to be used as a “secondary
display”, therefore it must be used with
a Laptop type of computer which has
a permanent primary display attached
to it. This is because USB monitor will
display images only after the Windows
login screen appears, as by then the
monitor is recognized by the system.
Q4: Can I use my PC on Linux/ Apple
system (systems other than Windows).
Ans.: Not at the moment.
Q5: I cannot find any adjustments on the
monitor.
Ans.: As the monitor works directly from
USB ports, it does not require any
adjustments at all. It is fully plug and play.
Q6: I cannot find power on off button on
the montior.
Ans.: You do not require any power button
as there is no direct power connection
for the monitor. Once you shut off your
laptop, or remove the USB connectors,
the monitor will turn off completely.
Q7: Do I need to use USB 2.0 or USB 3.0
ports?
Ans.: You can use both technologies from
the PC side. The monitor has USB 2.0
input.