Bowflex Motivator 2 - Manual (Page 62)

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6-Week Satisfaction Guarantee
We want you to know that the Bowflex ® Motivator ® 2 home gym
is a superior product. Your satisfaction is guaranteed. If, for any
reason, you are not 100% satisfied with your Bowflex ® Motivator ®
2 home gym, please follow the instructions below to return your
merchandise and receive a refund of the purchase price, less
shipping and handling.
1. Call a Nautilus Representative at 1-800-NAUTILUS (1-800-
628-8458) or write to Bowflex ® Division at 16400 SE Nautilus
Drive, Vancouver, Washington, USA 98683 for a Return
Authorization Number. Return Authorization will be granted if:
a. You purchased your Bowflex ® Motivator ® 2 home gym
directly from Nautilus or from a certified Nautilus dealer;
and
b. You are calling within 6 weeks of the delivery date of your
merchandise.
Returns should be shipped to: 16400 SE Nautilus Drive, Vancouver,
Washington, USA 98683.
2. All returned merchandise must be properly packaged in the
original boxes and in good condition.
NOTE: You are responsible for return
shipping and for any damage or loss to
merchandise that occurs during return
shipment. We highly recommend that
you insure your shipment.
3. Please mark all boxes clearly with:
 Return Authorization Number,
 Your Name,
 Your Address, and
 Your Phone Number.
Boxes without this information clearly marked on the outside
may be refused.
4. Please make copies of your original invoice and put one in each
box of merchandise. Your shipment must be received within
two weeks from the date the Nautilus Representative issued
you your Return Authorization Number.
Refunds may be denied or delayed if these instructions are not
completely followed. Satisfaction Guarantee applies only to
merchandise purchased by consumers directly from Nautilus, and
does not apply to sales made by dealers or distributors.
What Does This Warranty Cover?
Nautilus warrants to the original purchaser of the Bowflex ®
Motivator ® 2 home gym that the Bowflex ® Motivator ® 2 home
gym is free from defects in materials and workmanship, when used
for the purpose intended, under normal conditions. This warranty
is extended only to the original purchaser and is not transferable or
applicable to any other person.
How Long Does Warranty
Coverage Last?
Residential: 3 Years on machine, No-Time-Limit Warranty on
Power Rod® unit
Commercial : This warranty is void if Bowflex
® Motivator ® 2 is
used in a Commercial Environment
This warranty covers all defects in material or workmanship
of the Bowflex ® Motivator ® 2 home gym. Warranties do not
cover commercial or institutional use or misuse and abuse by the
consumer. To make this warranty effective, you must completely
fill out the Bowflex
®
Motivator
®
2 home gym Product Registration
Card within 30 days of purchase and return it to the address on the
Warranty Registration Card.
Warranty Does Not Cover
• A Bowflex ® Motivator ® 2 home gym purchased for commercial
or institutional use.
• Damage due to use by persons who weigh more than 300
pounds (136 kilograms).
• Damage due to abuse, accident, failure to follow instructions or
warnings in the Owner’s Manual, misuse, mishandling, accident
or Acts of God (such as floods, tornadoes, power surges, etc.).
• Damage due to normal wear and tear.
What Nautilus Will Do
During your Warranty Coverage Period, Nautilus will repair any
Bowflex ® Motivator ® 2 home gym that proves to be defective
in materials or workmanship. In the event repair is not possible,
Nautilus will either replace your Bowflex ® Motivator ® 2 home gym
or refund your purchase price, less shipping and handling. Nautilus
reserves the right to substitute material of equal or better quality
if identical materials are not available at the time of service under
this Warranty. The replacement of the product under the terms of
the Warranty in no way extends the Warranty period.
Service Support
Call to speak to a Nautilus Representative at 1-800-NAUTILUS (1-
800-628-8458) or write to Bowflex
®
Division at 16400 SE Nautilus
Drive, Vancouver, Washington, USA 98683. You may need to return
the defective part, at your expense, to the address given to you by
a Nautilus Representative. Always include an explanation of the
problem. Adequate protective packaging of the defective parts or
unit and cost of shipping are your responsibility.
The repaired part or unit will be returned to you at the company’s
expense.
How State Law Applies
This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
Limited Warranty Information
Warranty Information