Additional information, Troubleshooting roubleshooting – Philips COLOR MONITOR 17 INCH User Manual

Page 21

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NO SYNC INPUT
NO SYNC INPUT

NO SYNC INPUT

NO SYNC INPUT

20

Additional Information

W h a t t o D o i f S o m e t h i n g i s n ' t W o r k i n g

T

T

roubleshooting

roubleshooting

Having trouble? Something not working? Before calling for help, try these suggestions.

H

AVING THIS PROBLEM

?

C

HECK THESE ITEMS

No Picture

Make sure the Power cable is plugged in the wall and back of the monitor.

(Power LED not lit)

Power button on top of the monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one minute.

No Picture

Make sure the computer is turned on.

(Power LED is Amber

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17.

or Yellow in color)

Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
The Energy Saving Feature may be activated. See pages 12 and 18 for more detail.

No Picture

Make the Brightness and Contrast controls are set correctly. See page 4 for details

(Power LED is Green

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17.

in color)

Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.

Screen says

Make sure the D-Sub/BNC switch on the rear of the monitor is in the correct position. See pages 2 and 17.
Make sure the monitor cable is properly connected to your computer. See Setting Up foldout.
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on

when you turn on
the monitor.

No Color

If you are using a non-VESA-DDC standard video card, consult your local Philips dealer or
service organization to obtain an adapter.

Color appears blotchy

The picture may need degaussing. See page 5 for details.
Remove any nearby magnetic objects.
Face the monitor East for best picture quality.

Missing one or

Check user settings of Color Temperature. See pages 8 and 9 for details.

more colors

Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.

Dim Picture

Adjust the Brightness and Contrast controls. See page 4 for details.
Check the Video Input selection and switch from 0.7 volts to 1.0 volts or 1.0 volts to 0.7 volts. See page 13.
Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.

Picture is too large

Adjust the Horizontal and/or Vertical Size. See pages 7 and 8 for details.

or too small

Edges of the picture

The geometry controls require adjusting. See page 15 for details.

are not square

Picture has a double

Eliminate the use of a video extension cable and/or video switch box.

image

Face the monitor East for best picture quality.

Picture is not sharp

Check to make sure Moire is switched off. See page 11.

No Audio

Make sure mute is not activated. See pages 2 and 14 for details.
Rotary Default may be set to Brightness or Contrast. See page 12 for details.
Make sure the Right & Left Audio in cable is securely plugged into the monitor and the audio source.
See pages 2 and 18 for details.

Unstable Picture

Increase your refresh rate. Consult your computer manual for details.

Windows ’95 cannot

Select “Super VGA” under S

TANDARD

D

ISPLAY

T

YPES

, or contact your video card manufacturer

find your video card

for the right drivers.

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