Philips PSC70617 - Manual (Page 19)

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Before calling the technical support number please make sure you have the
following information available:
• Model number and date of purchase.
• Computer type, processor speed, and memory available.
• Computer Operating System (IE: Windows ® 95, Windows ® 98, etc.)
• On-screen error information.
• Other hardware connected to your sound card.
Technical Support Information:
• Toll-Free Telephone Number:
1-800-835-3506
Operating Hours (US Central Time):
• Monday through Friday
7:00am – 11:00pm
• Saturday & Sunday 8:00am – 10:00pm
Internet Address: www.pcsound.philips.com
Product Return
Before returning the Philips sound card, you must first contact the Philips Technical
Support group to determine the nature of product defect. Once the nature of the
problem has been determined, a Return Authorization number and address
will be supplied. A RETURN AUTHORIZATION NUMBER MUST
ACCOMPANY THE RETURN OF THIS PRODUCT.
When returning the product for service:
• The cost of shipment is at your expense and you assume all the risk. It is
recommended to ship the product through a carrier that provides proof of
delivery and product should be insured.
• Return Authorization number must be clearly marked on the outside of
the package.
• Use proper packing materials for shipment
• A dated proof of purchase proving the product is still under Warranty
Warranty: 3-year limited warranty
3. After making your selection, highlight the selected controller in GAME
CONTROLLERS and click the PROPERTIES button. Select CALIBRATE and
calibrate your joystick. Your joystick should be installed and ready for flight!
Installing Acoustic Edge Technical Support
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