Philips SENSEO® Coffee pod machine HD 7810-65 - Manual (Page 16)

Troubleshooting guide
If you experience a problem with your Philips SENSEO ® coffee machine, you may find the solution
in the table below. If the table does not provide the solution to your problem or if you have a
question, see the chapter 'Assistance'.
Problem Solution
The indicator light continues
to blink slowly.
You have not yet flushed the coffee machine (see chapter ‘Preparing the
machine for use’).
You have used the SENSEO
\ coffee machine at an altitude higher than
6800 ft. / 2200 m
above sea level. This has caused the water in the machine
to start boiling before it has reached the required temperature, which
prevents the machine from functioning properly. Switch the machine off
and no longer use it at altitudes higher than
6800 ft. / 2200 m
above sea
level.
The SENSEO \ coffee
machine does not produce
coffee when used for the
first time.
You have not yet flushed the coffee machine. When you use the machine
for the first time, you have to flush it before you start brewing coffee (see
chapter ‘Preparing the machine for use’).
The indicator light continues
to blink rapidly.
Make sure that:
the water reservoir has been properly placed;
there is enough water in the water reservoir (i.e. above the q MIN level
if you want to brew 1 cup);
the ambient temperature is not lower than
10°C/50°F . If it is, the
machine will not function properly.
Water leaks from the coffee
machine.
Make sure that:
the lid is properly closed (the lever must be properly locked);
the water reservoir has not been filled beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If it is, unclog the
sieve by holding the pod holder under a running tap. If necessary, you can
use a washing-up brush or a pin to unclog the sieve;
the coffee pod has been put properly in the centre of the pod holder;
the sealing ring has not got stuck under the edge of the water distribution
disc (see figure 1 at the beginning of these instructions for use).
the water drops on the worktop are not the result of placing or
removing the water reservoir or removing used coffee pods.
you do not remove the water reservoir when the coffee machine is
heating up. This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips Consumer Care Centre in your
country.
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