Apple Newton Internet Enabler User Manual

Page 24

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General problems

If you are still having problems after consulting the problem list above and trying the
suggested solutions, try the following:
m Resetting your Newton device may free up some execution memory.
m Turn your modem off and then on again, and reestablish your

Internet connection.

m The batteries in your Newton device may be low. Check the battery level displayed

in the Extras Drawer, and replace your batteries if needed.

m Your Newton device may not have enough memory to run your Internet

application. After making sure you have backup copies of the applications in the
Extras Drawer, you can remove some of them—applications take up execution
memory even when they aren’t running.

Note:

You can remove the Internet Setup application and the ISP Templates file

to free up memory once your ISP connection is up and running. You should leave
them installed until you’re sure your ISP setup is working correctly, however, since
you may need to make changes as described earlier in the Troubleshooting
section. Do not delete Internet Enabler.

m You may not have the latest system software installed on your Newton. See the

Appendix for instructions on obtaining the latest system update.

m Recheck your Internet setup information.
m For problems you can’t resolve any other way, call 1-800-SOS-APPL for help.

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