Apple AirPort Time Capsule 802.11n (3rd Generation) - Manual (Page 25)

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Tips and Troubleshooting
You can quickly solve most problems with your Time Capsule
by following the advice in this chapter.
If You Can’t Connect to the Internet
 Try connecting to the Internet directly from your computer. If you can’t connect,
check to make sure your network settings are correct. If they appear to be correct
and you still can’t connect, contact your Internet service provider (ISP).
 Make sure you’re connecting to the correct wireless network.
If You Forgot Your Network Password or Time Capsule
Password
You can clear the AirPort network password or Time Capsule password by resetting
your Time Capsule.
To reset the Time Capsule password:
1 Use something pointed (such as a ballpoint pen) to press and hold down the reset
button for one second.
Important: If you hold the reset button for more than one second, you may lose your
network settings.