Apple AirPort Extreme 802.11n (2nd Generation) - Manual (Page 26)

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Tips and Troubleshooting
You can quickly solve most problems with AirPort Extreme by
following the advice in this chapter.
You Can’t Connect to the Internet
 Make sure your network settings are correct. Try connecting to the Internet directly
from your computer. If you can’t connect to the Internet from your computer, check
your network settings. If they appear to be correct and you still can’t connect, contact
your ISP.
 Make sure you are connecting to the correct wireless network.
You Forgot Your Network or Base Station Password
You can clear the AirPort network or base station password by resetting
AirPort Extreme.
To reset the base station password:
1 Use a pen or a paper clip to press and hold the reset button for one (1) second.
Important: If you hold the reset button for more than one (1) second, you may lose
your network settings.
2 Select your AirPort network.